We believe that in the 21st century our health and social care systems are flawed - and need to be radically reimagined.

We see all people as assets.

We don't see local people as just 'service users', and patients should not be defined solely by their illness. We believe local people can be equal partners with healthcare providers and commissioners, developing new solutions to complex systemic problems.

We bring local people with lived experience of using the NHS and social care systems to work with professionals at all levels in a process called coproduction.

Coproduction benefits everyone; local people, professionals and the community.

Coproduction means planning services together in a partnership based on mutual trust and respect, drawing on people’s skills and experience to deliver results.

We believe all stakeholders have an important part to play - local people, commissioners, chief of executives, health care assistants, carers and nurses - we value everyone's skills, knowledge and experience. 

Working together enables us to solve complex problems such as big system re-design, transformation, policy and can minimise the impact of difficult financial decisions.

As a social enterprise, we’re a business.

Unlike other organisations, we charge for our consultancy services. We generate our own income and are financially independent. This independence means we are not afraid to challenge business-as-usual and speak out.

Any profit we make is reinvested into the community to build local resilience.